Reservation: We recommend that you reserve items as early as possible to ensure availability. Even though we have a large inventory from which to select, some items are more popular than other and many not be available for last-minute rentals. If another client is interested in the same rental for the same time period as you have requested. You will be notified and a deposit may be collected in order to hold the time slot and assure your intent.

Length of rental: the standard rental period is a one day with discount available for long-term rental.

Deposit: A deposit of 50% of the total rental cost is generally taken at the time of rental. Part, or all, of the security deposit will be used to cover the event of damaged or improperly cleaned costumes and sceneries.

Condition and Damage: Rental agrees to return all costumes and sceneries in the condition in which they were received. Damage is considered to have occurred by: tearing, burning, cutting, excessive make-up, removal of buttons, medallions, badges or other kind of trim or material. It is understood that the sceneries are expensive and should be handled by responsible personnel. It is a rare occurrence but if items are damaged due to abuse or large tears the customer will be invoiced for repair cost or for replacement cost.

Shipping: All items are shipped from our company in New Jersey via UPS. We need to know who will receive the order and the exact address where they will accept the order. This person is also responsible for returning the order back to our company by the same package as he received the order. Ship cannot be to a post office box. Rental will pay shipping both ways. Hats, crowns or any other costume articles shipped in separate box or packing must be returned in the same manner. Also, may be additional fee for nonstandard sizes. If you cannot send us a payment in time then our company will be using Collect on Delivery (C.O.D.) system in order to collect the payments from our consumers. Upon delivery of our product, a representative from that delivering company will collect the amount agreed on by you and Theater Ballet. That amount will also be stated on the tag or system-generated label that is attached to that product. Cashier's check, money order, official bank check, or other similar instrument can be used to pay for our products. If the collection cannot be made by the delivery representative that package will be returned back to Theater Ballet. The C.O.D. fee will charge from client.

Cancellation: A reservation may be cancelled up to 10 days to the scheduled shipment date without penalty. Items cancelled less than 10 days prior to scheduled shipment date will invoice 50% security deposit to cover the cost of preparing the item for shipment.

Late returns: The term of the rental contract allows time for the equipment to be shipped for your event and returned to us. Since other customer may need the items for their event, prompt return of rental is extremely important. If for any reason the products are not returned to our company as agreed to in the Rental Contract you will be invoiced $50.00 for the first day late 20% of the total order for each day thereafter until received.

Payment for scenery rent or set: In order to hold your sceneries, we require a non-refundable $50.00 prepayment and signed contract. The balance of your rental contract must be paid in full at least 10 days prior to the date of shipment in order to preserve your firm reservation. We accept reservation payment by check or money order.

Payment for costume rent: The balance of your rental contract must be paid in full at least 7 days prior to the date of shipment in order to preserve your firm reservation. We accept VISA or MASTER CARD, check or money order you have to send to: Theatre Ballet - Premier, Inc. PO Box 43 Hunter, NY 12442 USA